Privacy Policy

Please take a minute to read the following policy so you understand how we use the personal information we ask you to submit. If you use any of Quarkr's services, you agree to these terms.

Our commitment to privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. We will ask for your personal information when you register at Quarkr. We use this information to process your orders, conduct account verifications, and communicate with you about the status of your orders. We also use your email address to send you newsletters you subscribe during registration, as well as messages about Quarkr's special offers, promotional announcements and consumer surveys.

The information we collect

This notice applies to all information collected or submitted on Quarkr website.

When you order products, make requests and register to receive materials, the types of personal information required are:

- Name

- Billing address

- Email address

- Phone number Credit/Debit card information

- Unique identifiers (such as username and password)

When you order a product and want it drop shipped directly to your customer, you have to provide his personal information. The types of personal information required are:

- Name

- Shipping address

- Email Address

- Phone number

How we use information

Your personal information is directly connected with your transactions. Moreover, we use these information to provide you with personalized services. For example, informing you about new features and other special offers. We also use these information to cater to your needs and requests more efficiently.

- Cookies. Cookies are tiny files placed onto the hard drive of your computer when you register at our Website. It enables our server to "recognize" or "remember" who you are each time you log in. Cookies can be removed by following Internet browser's help file directions.

- Log files. Like most standard website servers, we use log files. This includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from quarkr

- Special offers and updates

We send all new members a welcome email to verify password and username. Established members will occasionally receive information on products, services, special deals, as well as newsletters. Out of respect for the privacy of our users, we present the option to not receive these types of communications.

We also send all registrants special offers and updates regarding our services. If you are a former customer, you will continue to receive special offers and updates regarding our services unless you choose to unsubscribe such communications.

- Service announcements

On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users emails. Generally, users may not opt-out these communications, but they can deactivate their account. However, these communications are not promotional in nature.

- Customer service

We communicate with users on a regular basis to provide requested services and issues relating to their account. We reply via email or phone, in accordance with the user's wishes.

Sharing-Third parties

Quarkr will not disclose your personal information that are related to membership registration or purchases, except with your knowledge and consent as described in this Privacy Policy or as may be required by law, or to protect the rights or property of Quarkr.

We will not, except as may be required by law, share with any other party your password or payment information. But we may share information about you (including name, email address, phone number, and postal address) to our marketing partners or other companies with whom we have commercial relationship, so that they can contact you about information and services that we feel you would benefit from.

We reserve the right to disclose aggregated user statistics, such as "45% of our users are female" in order to describe our services to prospective partners, advertisers, and other third parties. Under the protection of confidentiality agreements, Quarkr may match common user information, such as name, address and phone number with third party data to avoid duplication and prevent errors.

Our commitment to data security

Quarkr takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected no matter they are online or off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and protected by the best encryption software in the industry - SSL. While on a secured page, such as our order form, the lock icon on the bottom of Web browsers such as FireFox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just "surfing."

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or customer service representative) are granted access to personally identifiable information. Furthermore, aLL employees are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are in a secure environment, behind a locked cage in a locked facility.

Quarkr reserves the right to make any amendments, modifications or changes to this Privacy Policy at any time. If any material change is made to this Privacy Policy, we will notify our users about those changes via email. If you do not agree to such changes, you can modify your notification settings to opt out certain notices from Quarkr or its marketing partners. If users have any questions about date security at our website, they can send an email to support(at)quarkr(dot)com.

Our commitment to children's privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our website from those we know that are under 13, and no part of our website is structured to attract anyone under 13. In order to subscribe to Quarkr's services, one must be 18 with a valid credit card.

How you can access or correct your information

You can access your personally identifiable information collected by Quarkr by logging into your account and visiting "My Profile" page. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to contact us

Should you have any other questions or concerns about these privacy policies, please call us at +86-755-86218486 or send us an email at support(at)quarkr(dot)com.

Last updated on Aug 5th, 2009.